Frequently Asked Questions

You can register your interest to join the program by completing the form on the sign up page. Our team will be in touch via email to discuss your eligibility and the next steps.

The program fee includes a training device shipped to your home, access to the training game through a smartphone app, email support from our care team, and the option for a Zoom video call for assistance getting started.

No, the program is currently only available in the U.S. If you’re based outside of the U.S., please sign up here to get notified when TrainPain is available globally.

We offer a 30-day money-back guarantee if you return the device.

During the program, you will be able to communicate with our customer support team via email, and there is an option to have a Zoom video call if you have trouble getting started.

You have the option to stop the program at any time. If you decide to do so within the first 30 days, you will receive a complete refund.

Shipping costs in the U.S. are included in the price of the TrainPain program.

There will be an extra shipping charge for replacement if the TrainPain device is lost or damaged. 

Supported:
- Android phones: Android 9 or higher with 2GB of RAM
- iPhone & iPad: iOS 14 or higher

Not supported:
- Android tablets (support is planned for late 2023)‍

We recommend training once a day for 15 minutes, with a program duration of 90 days.

Most people experience benefits within 6 weeks (while some people experience benefits within 2 weeks).

TrainPain is intended for adults age 18-65.

We are currently performing pilot research studies for children.

Tan, Linette Liqi, and Rohini Kuner. "Neocortical circuits in pain and pain relief." Nature Reviews Neuroscience 22.8 (2021)

Navratilova, Edita, and Frank Porreca. "Reward and motivation in pain and pain relief." Nature neuroscience 17.10 (2014): 1304-1312.

Phelps, Caroline E., Edita Navratilova, and Frank Porreca. "Cognition in the chronic pain experience: Preclinical insights." Trends in Cognitive Sciences 25.5 (2021): 365-376.

Ward, Jamie. "Individual differences in sensory sensitivity: A synthesizing framework and evidence from normal variation and developmental conditions." Cognitive neuroscience 10.3 (2019)

Legrain, Valéry, et al. "A neurocognitive model of attention to pain: behavioral and neuroimaging evidence." Pain 144.3 (2009)

Wiech, Katja, Markus Ploner, and Irene Tracey. "Neurocognitive aspects of pain perception." Trends in cognitive sciences 12.8 (2008)

Ossipov, Michael H., Kozo Morimura, and Frank Porreca. "Descending pain modulation and chronification of pain." Current opinion in supportive and palliative care 8.2 (2014)

Torta, D. M., et al. "Attention to pain! A neurocognitive perspective on attentional modulation of pain in neuroimaging studies." Cortex 89 (2017)

Eccleston, Chris, and Geert Crombez. "Pain demands attention: A cognitive–affective model of the interruptive function of pain." Psychological bulletin 125.3 (1999): 356.

Van Damme, Stefaan, et al. "Keeping pain in mind: a motivational account of attention to pain." Neuroscience & Biobehavioral Reviews 34.2 (2010)

Crawford, Lewis S., et al. "The pain conductor: brainstem modulation in acute and chronic pain." Current Opinion in Supportive and Palliative Care 16.2 (2022)

Oliva, Valeria, et al. "Simultaneous brain, brainstem, and spinal cord pharmacological-fMRI reveals involvement of an endogenous opioid network in attentional analgesia." Elife 11 (2022)

Bushnell, M. Catherine, Marta Čeko, and Lucie A. Low. "Cognitive and emotional control of pain and its disruption in chronic pain." Nature Reviews Neuroscience 14.7 (2013)

Kerr, Catherine E., et al. "Mindfulness starts with the body: somatosensory attention and top-down modulation of cortical alpha rhythms in mindfulness meditation." Frontiers in human neuroscience 7 (2013)

Baliki, Marwan N., and A. Vania Apkarian. "Nociception, pain, negative moods, and behavior selection." Neuron 87.3 (2015): 474-491.
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Flor, H., Denke, C., Schaefer, M. & Grüsser, S. Effect of sensory discrimination training on cortical reorganisation and phantom limb pain. Lancet 357, 1763–1764 (2001).

Moseley, G. L., Zalucki, N. M. & Wiech, K. Tactile discrimination, but not tactile stimulation alone, reduces chronic limb pain. Pain 137, 600–608 (2008)

Schmid, A.-C. et al. Pain reduction due to novel sensory-motor training in Complex Regional Pain Syndrome I - A pilot study. Scand J Pain 15, 30–37 (2017)

Associative fear learning and perceptual discrimination: a perceptual pathway in the development of chronic pain. Neurosci. Biobehav. Rev. 51, 118–125 (2015).

Pavlov’s Pain: the Effect of Classical Conditioning on Pain Perception and its Clinical Implications. Curr. Pain Headache Rep. 23, 19 (2019).

"Somatosensory temporal discrimination threshold involves inhibitory mechanisms in the primary somatosensory area." Journal of Neuroscience (2016)

Haegens, Saskia, Lisa Luther, and Ole Jensen. "Somatosensory anticipatory alpha activity increases to suppress distracting input." Journal of cognitive neuroscience

Wand, B. M., O’Connell, N. E., Di Pietro, F. & Bulsara, M. Managing chronic nonspecific low back pain with a sensorimotor retraining approach: exploratory multiple-baseline study of 3 participants. Phys. Ther. 91, 535–546 (2011).‍

Oliva, V., Gregory, R., Davies, W. E., Harrison, L., Moran, R., Pickering, A. E., & Brooks, J. C. (2021). Parallel cortical-brainstem pathways to attentional analgesia. Neuroimage, 226, 117548.

Sprenger, C., Eippert, F., Finsterbusch, J., Bingel, U., Rose, M., & Büchel, C. (2012). Attention modulates spinal cord responses to pain. Current Biology, 22(11), 1019-1022.

Stroman, P. W., Coe, B. C., & Munoz, D. P. (2011). Influence of attention focus on neural activity in the human spinal cord during thermal sensory stimulation. Magnetic resonance imaging, 29(1), 9-18.

Leknes, S., Berna, C., Lee, M. C., Snyder, G. D., Biele, G., & Tracey, I. (2013). The importance of context: when relative relief renders pain pleasant. PAIN®, 154(3), 402-410.

‍TrainPain is intended to promote health in the body's top-down sensory modulatory system. TrainPain is not intended to be used as a replacement for medical care, or to diagnose, treat, cure or prevent any disease.

Neuroplasticity training requires practice and repetition.
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We innovated a way of delivered sensory-exercises through interactive mobile games to make the training engaging and fun.

As additional benefit, playing games releases dopamine in the brain, which promotes learning and neuroplasticity.

No, the TrainPain program is personalized for each user based on their specific needs, so it cannot be shared.

Each person should have their own training device and log-in ID to ensure the best results."

TrainPain is a unique neuroplasticity training program that requires practice and effort.

If you want to purchase the program for someone else, please check beforehand if they are ready to commit to the practice time required.

We designed the TrainPain app to be accessible for people with various types of color blindness.

If you have color blindness, please reach out to our care team to discuss if the app will be accessible for you.

If you are extremely sensitive to physical touch, it is recommended to first start the program with a less sensitive body area for a few weeks.

Then gradually, you can move the training pods closer towards the area that is more sensitive.

No. The training pods should only be used externally.

No. The training pods should only be used on healthy closed skin.

The TrainPain kit comes with 48 patches which is sufficient for the 90 day program.

If you run out of patches, you can contact support@trainpain.com to order more.

Feel free to contact us anytime at support@trainpain.com. We aim to reply to all inquiries within 3 business days (and usually much sooner).